Enquiries & follow-up
Capture customer requirements, flag missing details, prepare a summary and keep follow-up tasks visible.
Customer message → requirements → follow-up
KINEXIS / BUSINESS AUTOMATION
Less repetitive work. A clearer view of your business.
We design workflows that connect your systems, documents and team—with AI assistance where it adds practical value. Start with one process worth improving.
Scoped for your business. No KNX system or smart-home installation required.
01 / WHERE TO START
What keeps taking your team’s time?
These examples are starting points for a discussion. Available functions depend on your systems and accessible data.
Documents & administration
Read details from receipts, invoices or orders; prepare reviewable entries and flag possible duplicates.
Incoming document → structured draft → team review
Tasks & team coordination
Turn notes into proposed tasks, prepare checklists and surface work waiting for a decision.
Notes → proposed tasks → responsible person
Daily operations summaries
Bring accessible records into a daily brief with sources, unresolved items and actions to review.
Operational records → briefing → decision
02 / AN EXAMPLE WORKFLOW
From an incoming message to a clear next action.
A customer asks for a quotation. Key information is organised, missing details are flagged and your team receives a draft to review.
The enquiry arrives through an agreed channel.
AI helps interpret requirements and prepare a draft.
Prices and calculations come from approved records and rules.
Your team reviews before sending; follow-up is recorded.
03 / HOW WE WORK
Start small. Measure the value.
Understand the work
Map the current process, volume, time spent and who makes each decision.
Confirm feasibility
Check data access, compatibility, permissions, software costs and integration limits.
Pilot one workflow
Agree the pilot scope and success measures: handling time, corrections, completeness and unresolved work.
Review, then expand
Compare results with the baseline. Expand where useful and agree ongoing support and costs.
Clear control throughout.
AI helps read, draft and summarise. Systems of record and approved rules handle calculations and transaction status. Human approvals are defined for outbound messages, pricing, purchases and payments. Access permissions, cloud or local processing, data retention and third-party costs are confirmed before implementation.
Integrations, setup, usage and support are quoted after scope and feasibility are understood. Time or cost savings are measured through the pilot, not guaranteed in advance.
YOUR NEXT STEP
Show us the work you want to simplify.
Tell us about your business, the repetitive task, your current tools and roughly how often it happens. Start with a description—no passwords or confidential documents needed.
Discuss your business needs ↗